Adapted pictograms in Lloret de Mar

A panoramic view of Lloret de Mar. The town, on the left, and the sea, on the right, are separated by two stretches of beach and some pine woods. Image by Lloret Turisme.

Lloret de Mar is committed to the pictorisation of municipal facilities with pictograms adapted for people with autism spectrum disorder (ASD). The pictograms provide access to information and promote autonomy. This is an initiative of Lloret de Mar Town Council and the association Pas a Pas Autisme, which works for the inclusion of people with autism.

PictoLloret

The PictoLloret programme has enabled the installation of 36 adapted pictograms in different municipal facilities. The aim is to improve accessibility to these facilities for people with ASD. People with this disorder have difficulty understanding verbal or written information. Therefore, visual resources help them to assimilate the information around them more easily. These pictograms also facilitate access to information for people with hearing impairment, elderly people or people who do not know the language.

A selection of some of the pictograms installed in Lloret. In this case, they indicate the Tourist Office, the sports center, the library and the local police and civil protection offices. Images by Lloret Turisme.

The pictograms were created in accordance with the instructions of ARASAAC, the Aragonese Centre for Augmentative and Alternative Communication, which offers resources and adapted materials to facilitate communication and cognitive accessibility for people who need them. Pas a Pas Autisme oversaw the design and has also created some of its own drawings based on characteristic elements of Lloret, such as the double-tailed mermaid, the symbol of the Santa Clotilde Gardens.

A detail of the pictogram indicating the Santa Clotilde Gardens. The pictogram depicts a mermaid sitting on the shell of a turtle. Picture by Lloret Turisme.

The posters, which incorporate a QR code with information about the equipment, are the result of the various collaboration agreements that Lloret de Mar Town Council and Pas a Pas Autisme have signed in recent years. This collaboration has made it possible to open a centre for services, training and therapeutic care dedicated to the needs of people with ASD, which, among other initiatives, runs an inclusive leisure programme.

Commitment to accessible tourism

Lloret de Mar welcomes more than 1.5 million tourists a year and is committed to accessible tourism. The pictorialisation of facilities is another step towards becoming a more inclusive municipality. Lloret Turisme participates in the Catalan Tourist Board Tourism for All programme and is also a member of ENAT (European Network for Accessible Tourism), an association that aims to promote accessible tourism in Europe.